Burns Box

No. The HB&B Sub Club boxes have been especially curated to showcase a wide range of styles and expand your horizons, but if you'd prefer to select your own products, just head to our online shop and go crazy.

The Burns Box hot sauce box is available either bi-monthly or quarterly but you can easily skip a box if you’re heading away or have ended up with too much beer or wine in your fridge. Just login to your account.

Simply login into your account and click on Billing Schedule to see all of your upcoming orders. To skip a delivery, click Skip next to the delivery you’d like to skip.

The Burns Boxes are sent out on or around the 22nd of each month after the order is created on the 18th of every month.

When you sign up, your first payment will be taken immediately. Auto-renew payments are billed on the 18th of the following month. You'll always get an email heads up before the payment is taken.

Yes. Subscriptions will automatically renew each month until you decide to 6 or 12 month pre-paid subscription, these will renew at the end of your selected period (don't worry, you'll get a heads-up first). You can cancel or skip a box at any time. If you're buying a subscription for a gift then choose one of our GIFT SUBSCRIPTIONS that do not renew.

Yes! Shipping is included with every Burns Box subscription.

No - simply select the pick up at shop option when you sign up and choose to collect from either our Peckham or Deptford shops. For space and storage reasons, however, you’ll need to be able to collect your box from your chosen shop within 7 days of being notified that it’s packed and ready for pick-up, unless by prior arrangement.

Of course. All you need to do is login to your account and click the cancellation button, and your deliveries will cease. If you’ve signed up to a 6 or 12 month subscription and bow out early, you’ll be refunded the remainder of your subscription in line with the number of boxes you've received (e.g. if you've signed up for a 12-month subscription but cancel after three months, you'll be refunded minus the cost of a 6-month subscription, not at the cheaper 12-month rate). Please do take the time to let us know why you’ve cancelled as we greatly appreciate receiving your feedback..

Sorry, no. The boxes are already discounted, so you're already winning.

No problem - please drop us a line on shop@hopburnsblack.co.uk or give us a call on 020 7661 4014 and we’ll be happy to help.